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Service status

All systems are running.

Last check: when the page opened. Incidents are published here before they are resolved, not after.

Components4 / 4 operational
Applicationapp.yoseri.com · iOS, Android, web99.98%
Bank synchronisationread-only connections · 6 institutions99.72%
Yoricalculations and findings99.95%
Documents and receiptsupload, reading, export100.00%

Availability measured over a rolling 90 days. Synchronisation also depends on the institutions: an outage on their side shows up here, without being our doing.

Availability, 90 days99.91%all components combined
Incidents, 90 days3none major
Response time184 msmedian, Montréal area
Data loss0since the service opened
Log

Three incidents in 90 days, written out in full.

Each entry says what happened, who was affected, and what was changed so it does not happen again.

Degraded · resolved28 August 2026 · 2 h 14 min of downtime
Synchronisation interrupted at one institution

An authentication change on the bank’s side invalidated the refresh tokens. The balances shown were from the day before; no data was lost. Tokens are now renewed ahead of time, and a banner shows the date of the last update for each account.

Degraded · resolved11 July 2026 · 38 minutes
Slow document uploads

Encrypting uploaded files was saturating a single node. Uploads went through, but after one to three minutes. The queue was spread out; the median came back down to 1.8 seconds.

Maintenance · planned2 July 2026 · 20 minutes, overnight
Database migration

Announced six days in advance. The app stayed readable; new connections were paused for the duration of the switch-over.

To be notified by email at every incident, write to support@yoseri.com with “service status” as the subject.

No incident in progress.

This page is updated continuously. For a problem with your account, go through the help centre.

History kept for 90 days.

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